Workforce Development Board expands help desk services

By Lindsay Advocate

The Workforce Development Board (WDB) is leading and collaborating with six local workforce planning boards to expand LMI Help Desk services in Eastern Ontario through an Ontario Labour Market Partnership project funded by the Ministry of Labour, Training and Skills Development.

WDB currently offers a LMI Help Desk service that provides their local region of Northumberland, Peterborough, Kawartha Lakes and Haliburton with an on-demand LMI service for individuals to submit questions about the local labour market in order to gain a better understanding of labour market trends, local occupations and wages, demographics, top industries in the region and more.

The WDB will also work in partnership with Simcoe Muskoka Workforce Development Board to expand the scope of the WDB LMI Help Desk to include Muskoka. This will provide a complete LMI Help Desk service to support the community-based employment programs of the Service System Manager for the Muskoka-Kawarthas region.

WDB’s LMI Help Desk currently answers a range of questions where the information and data analysis provided has a positive impact on the local labour market. This information has been used to support the development of education and skills training programs, grant applications, recruitment by local employers, career planning and knowledge of local industry trends.

Expanding the LMI Help Desk service across Eastern Ontario can assist employment support agencies, economic developers, industry associations, employers, educators, and individuals by providing information to support a better understanding of the local labour market.

“We are thrilled to have the opportunity to work with the local workforce planning boards in Eastern Ontario and Muskoka to expand the LMI Help Desk service.” said Jennifer Lamantia, CEO, of Workforce Development Board. “WDB’s LMI Help Desk service currently has processed over 400 requests since its initial launch, and we’re excited to help our counterparts set up this service in their respective communities.”

More information about WDB’s LMI Help Desk service can be found here:

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