Caressant Care, Lindsay says it welcomes new ‘partnership’ with Ministry to address care issues
A Lindsay nursing home says it will address compliance issues quickly with the help of the Ministry of Health and Long-Term Care.
Debbie Boakes, vice president, operations, for Caressant Care Nursing and Retirement Homes, acknowledges the ministry conducted “a series of inspections to assess the situation here at the Mary Street Home.”
“After observing a number of non-compliance issues, the Ministry has made the decision to issue an order to cease admissions, as well as an order to bring in assistance with day-to-day management of the home. We welcome this new partnership and the opportunity for extra support to ensure we’re providing the best care possible for every resident,” Boakes says.
The 124-bed home, at 240 Mary Street West, was referred to in a letter posted to the Ministry of Health and Long-Term Care’s site. A Ministry representative wrote it is his “belief that there is a risk of harm to the health or well-being of residents of the long term care home or persons who might be admitted as residents.”
Brad Robinson, assistant director, long-term care inspections branch, was the letter’s author. That was effective Sept. 30, until further notice under section 56 from the Fixing Long-Term Care Act.
“We take these non-compliance issues very seriously,” says Boakes, “and they will be addressed swiftly.”
“We are already putting measures in place to ensure our staff are retrained and understand the consequences of having left even one issue raised unresolved.”
It was just in late July when Caressant Care on McLaughlin Road in Lindsay was ordered to hire a third-party management company citing safety issues.