Winner – New Business of the Year

Nearly half of Kawartha Lakes City Council showed up to hear what Bell representatives had to say about new rural, wireless broadband.

Bell launches new broadband wireless Internet service in rural Kawartha Lakes

in Community/Municipal by
Nearly half of Kawartha Lakes City Council showed up to hear what Bell representatives had to say about new rural, wireless broadband.

It’s the first thing on the minds of people who are considering the possibility of moving to Kawartha Lakes – or any largely rural municipality. ‘How’s the Internet?’

Bell today announced the expansion of its Wireless Home Internet wireless broadband service to more communities in the Kawartha Lakes region and Peterborough County, including Kirkfield, Lindsay and Little Britain.

The new service will be expanded to other parts of the region later in 2019, including Bobcaygeon, Fenelon Falls, Kinmount, and Omemee.

“It’s the number one priority we always hear about as politicians,” says City of Kawartha Lakes Mayor Andy Letham, who attended the press conference in Little Britain along with Councillors Andrew Veale, Pat O’Reilly, Ron Ashmore, and Tracy Richardson.

“People want broadband – this is exciting news,” he said, noting it is important for private enterprise like Bell to step up like they have to try and address these concerns.

Bell Wireless Home Internet is designed to provide affordable broadband access (priced regularly from $69.95 to $79.95 depending on package) — to residents in smaller towns and unserved and underserved rural communities. The 5G-capable technology operates in the 3,500 MHz spectrum band on Bell’s advanced LTE wireless network.

“These speeds are very similar to what I would get at home in the GTA,” says Karen Neave, senior product manager for Bell.

To install Wireless Home Internet, Bell technicians place a small antenna outside a customer’s home that connects to the Bell LTE network. Customers also receive a Bell home hub modem to provide fast Wi-Fi throughout the home. Wireless Home Internet can also be bundled with Bell Satellite TV, offering more than 250 live and on demand channels on tablets, smartphones, laptops and big screens with the Bell Fibe TV app.

The new service will not address the so-called ‘dead zones’ of cell coverage in Kawartha Lakes. However, organizers suggested their colleagues at head office should know about these to address them and encouraged the municipality to get in touch.

Roderick Benns is the publisher of The Lindsay Advocate. He is the author of 'Basic Income: How a Canadian Movement Could Change the World,' and is also on the communications team of the Basic Income Canada Network. An award-winning author and journalist who grew up in Lindsay, Roderick has interviewed former Prime Ministers of Canada, Senators, and Mayors across Canada. He also wrote and published a series of books for youth about Canada's Prime Ministers as teens.

15 Comments

    • Call it whatever you want but Xplornet is the scam, not Bell. Xplornet gives you only 50 gigs at 10 mbps for 90 bucks including a phone. Xplornet is constantly throttled with service unavailable at many times. Their customer service is very lacking plus you have to buy your own wireless router if you want wireless. Bell’s offer of 350 gigs at 25 mbps for 79 bucks a month including a wireless modem is a much better deal. Plus Bell’s infrastructure and service is second to none. No I don’t work for Bell, but I personally know many people who have had to deal with Xplornet and their overpriced rates as it is/was their only option and for certain they will be gladly switching to Bell.

      • We had Xplornet and it was terrible. At 4am it was the advertised 5mbps however in the afternoon / evening due to network traffic that wasn’t properly engineered – it crept to far below dial up speed and we were’t even able to load a google page. After numerous calls to the New Brunswick call centre who were rude and sometimes offensive, they wanted to charge us $400 to cancel – it had never worked and I was determine not to pay this “cancellation” fee. They still send us marketing solicitation garbage to this day. I’m actually surprised that given the vast number of complaints I hear from other people that the CRTC or Competition Bureau has not intervened and shut them down- a complete scam.

    • Firstly, this “new” Bell service does not even meet the latest Basic Service Object of 50Mb.
      Secondly, Bell Media owns all the local press here. Other Inernet providers put out press releases and are told “this is considered advertising” and have to pay to get their news out. There are two companies i know of, Cable Cable and Kawartha Cable doing fiber to the home in the Oakwood, Little Britain, Pontypool, Omemee, Woodville, Manilla areas… and more. They get zero coverage despite putting out press releases. it’s shameful!

      • Nobody owns the Lindsay Advocate except us. It is an independent and 100% local. The weekly newspaper is owned by the corporation Metroland. The radio station is owned by Bell.

        If Cable Cable or Kawartha Cable wants to send us a press release we’re happy to publish it. We’ve never received anything from them.

  1. It’s one of those stories that is a bit of both, Will. Rural internet is an important topic, so if there is a private sector solution that helps in some way, people want to know about it. Many others are excited to have the option. Not everyone is streaming Netflix for half a day or watching YouTube videos 24/7. There are many people who will find value in this, even with the data caps.

    • It’s not as though Bell is doing this out of charity. Data caps are a way for Bell to extract more money from customers when they inevitably go over the 350gb limit.

      You don’t have to binge watch video to easily go over the limit either. For example, a single video game can be as large as 100gb to download, often less but sometimes even more. Then online play can use as much as 1gb of data per hour. So, if you download one game and play it for one hour per day you’ve exceeded the monthly cap and are going to have to pay huge overage fees. Another example is video streaming, which in 720p is about 3gb/hour and as high as 16gb/hour for 4K. So you can watch about 11 (2-hour-long) movies in 4K per month (if you do nothing else online). Just downloading a single Blu-ray quality movie can be over 100gb. If you purchase and download the digital version of a TV show with multiple seasons – guess what? Cap exceeded.

      But these examples are also for a single person. What about other family, friends, roommates, etc. who also use your Internet? All you have to do is look at recent CBC reporting about Bell charging people thousands of dollars in overage fees without their knowledge because their kids played games online, racking up data.

      A 350gb cap will probably be plenty for many people. But most are using the Internet for every kind of media (movies, music, games, news, etc.) these days. I’m sure cottage-goers will like having the option to bundle this with their Bell home Internet, but as a main source it is severely lacking.

      There are smaller companies with better plans available in Kawartha Lakes. Caps shouldn’t be tolerated. And the cap wasn’t even mentioned in the article. There is no reason to uncritically advertise for a huge corporation.

  2. We tried to get this new so called services from Bell.
    However, they of course can not get signal from my location, no line of site. We asked if we can get the same plan that they offer through the rocket hub from Bell and they flat out said “no”, although it is exactly the same concept. The only difference is the Sim card is in the satellite dish that they put on the roof of your home.. So, now we continue to pay the outrageous price of $200.00 a month for internet from good old Xplornet.

    • Xplornet now has unlimited data packages at better prices than the old packages. You must check their website regularly as they won’t contact you about the new packages.

  3. What you think is “unlimited” from Xplornet…isn’t. It’s unlimited in that after you use your “cap”, yes there’s the old cap word even in it’s LTE fixed service and I think I’ve heard some horror stories of 50 gigs…some 100 gigs. Once the cap is exceeded your throttled “unlimited” to a theoretical 300kbps or thereabouts.
    What’s 300k worthy of…pretty much just web browsing and watching a spinning wheel if there’s a hint of video.
    Yea so there ya have it, you can’t escape the dread till the coffin is six feet under I guess for most of us late 40 year olds and up. We’ll never see (at least if they keep getting their way) a proper simple internet that works like it should…just simple normal internet.

  4. I am another Xplorenet user that is unhappy. I live in rural Québec and have just been advised of 14% increase over basic rates, starting in Feb. this is bordering on usurious! In addition to a basic fee of $59 for 20 Gb, I am also ripped-off renting an outdated modem (Hughes HT1100) for $7.50 month that I can buy on eBay for $25; plus, I have had to provide my own router

    Bell recently put up a new tower within 2 Km of me and I am going to investigate their ‘Turbo-Hub’ option, which I suspect is also available in communities in the Kawartha Lakes area.

    Gord Clark
    Rockburn, Qué.

  5. I inquired today about this “wireless to the home” deal and asked if I couldn’t get it, if they would honor at least near the capacity (didnt even ask for a break in price). The retentions guy (who after 4 people I ended up talking to), looked at my current rocket hub account with them and said after looking at my usage I don’t need the “wireless to home” additional data due to my current usage. I told him my current usage is what it is because I don’t have unlimited data and don’t want a $3000. internet bill. He didn’t even get it. Didn’t try to even help me, just a bloody useless excuse of a Bell support person.

  6. Bell denies DSL (and overcharges when they do have it installed, tons and tons of problems, tech after tech that never seems to get it fixed)

    Along comes this “new” Wireless Home internet 25 “reasonably priced service for Rural Canadians, who previously had unavailable or unresponsive internet options”

    Yes, even after Federal Government made it MANDATORY and paid 10s of millions to ensure the big telecoms (especially Bell) who owns lions share of ALL LINES coast to coast, which THEY collect rent on every @#$ pole per day..so now we have a 100gb pakage not at all “reasonably priced” or the 350gb package, even more overpriced, instead of “passing the savings to consumers” as they rightfully should be doing

    (cause DSL lines are much much much more expensive in the long run, then wireless is) they jump the cost of the “wireless” (which still uses wires..LOL)..

    IMO the “low” package should be exactly 1/2 the data cap ~150gb, not 100, and not just $10 less after promo ends, but at least $20 less (counting tax in) and the larger 350gb package IMO should be ~$15 less as well, so instead of breaching $90/mth, maybe make it $75 flat (tax included)

    $55 for 150gb….$75 for 350gb…that would be “reasonable cost” for RURAL CANADIANS..enough to make Bell 10s of millions in profit per year without a problem, help the little people (such as those of us on very tight and ever shrinking budgets at least have ability to contact outside world.

    Bell “doesn’t care much” even though Government no longer considers telecoms “luxury items” but a BASIC NEED for the modern Canada, seems the telecoms themselves are far too fixated on being hundreds of millions in profit, it not, they completely cut the cord for those that need it most..i.e Rural Canadians they “claim” they are trying their best to provide service to…yeh right….

    Awful nice when we have a main Fibre trunk line direct across the road from us, Bell refuses to link to the house, refuses to give the slower but more cost freindly DSL and outright blocks access to Cable (as they own the land the lines run over, due to pole rental land locks)

    Bell is a toxin in this day and age..far too $$$$$$$$$$$ greedy, less about the “little folks” that ensure their pocket stay $$$$$$$$$$ loaded.

  7. So here we are fast forwarded into March 2020 and COVID-19 Crisis mode is in full swing! Yup it’s massive virus time going on with lock downs and no contact-stay home orders. So Bell and Rogers make announcements to lift the CAPS on pay per use Home Internet subscribers awwww isn’t that special when pretty much those users have unlimited. Guess what happened next! Yup the Home Internet “Hub” users are not included. In their words we still have a mandate to suck the dollars from your wallet you lowly pheasants in the rural *cough pheasantland* of Canada.
    So in a Global Crisis they don’t give a rats *rse about us! May the winds of poison blow hard on yours and your little ones…See YA!

Leave a Reply

Your email address will not be published.

*

Latest from Community

Go to Top