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Ross Memorial Hospital

Like air traffic control: Meeting patients’ needs when bed space is limited

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Like air traffic control: Accommodating patients’ needs when bed space is limited
Ross Memorial asks that people whose illnesses or injuries are minor consider alternatives to the emergency department.

Every morning at the Ross Memorial Hospital, representatives from each patient care area gather for a ‘bed meeting.’ The best way to describe this meeting is with an air traffic control analogy, according to Kim Coulter, coordinator of employee & community relations at Ross Memorial Hospital and RMH Foundation.

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Ross recognizes employees, including 40-year-service recipient

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Ross recognizes employees, including 40-year-service recipient
40 years long service: Anne Overhoff (VP Patient Care), Wendy Kane RN, Jennifer Burns-West (Emergency Department Manager)

When Wendy Kane began her career at Ross Memorial Hospital, Pierre Trudeau was prime minister – not his son, Justin – and Bill Davis was premier of Ontario. As well, all Canadian road signs turned metric this same year and the Toronto Eaton Centre opened its doors for the first time.

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